Connect with our support team

Get in touch with support at trainwell for help on your fitness journey. Click on the live chat icon or email us!

Contact support

Woman on the trainwell support team smiling

Our support hours

Monday - Thursday

10am - 6pm ET

Friday

10am - 6:00pm ET

Sunday

1pm - 6pm ET

Manage your account

Need to update payment information or access your billing details? Log in to manage your account and view your billing information, or navigate to the Profile > Billing section in the trainwell app.

Access your account